CD Help

You can use the notepaper and fold it in half to act as an insert – the designs lend themselves very well to this and the verse writer is fully functioning in the notepaper section. You just need to position the text in the lower half of the sheet, and print your notepaper at A4 size if you’re making an A5 card, or A5 if you’re making an A6 card.

To activate your CD ROM simply go to the members section of our website and click on sign up. This process will ask you for an activation code and your details and once you have finished this process, you will be a member of our FREE online club!

Please note; if you’re already a member or if you have registered a CD previously, you do not need to activate another CD ROM. The activation code is simply a way of granting you access to our club.

If you find your printer is running slowly then the best option is to update your printer drivers. This shouldn’t take a minute and should give your printer a new lease of life! The easiest way to do this is to search in google for ‘printer drivers’ with the make and model of your printer and this will take you to the manufacturers website where you can click to download the latest versions of the drivers.

Yes, all of our CDs are fully compatible with Vista.

Unfortunately our operating system is not compatible with Apple Macintosh computers. However, you can still access the data files from the CD ROM in .jpeg format and use these with your own graphics package.

If you find that the projects won’t load on your computer I would suggest installing the latest version of Adobe Reader, which is free to download online. If you already have the current version, try uninstalling and then reinstalling the program.

Simply follow these instructions:

1. Click on ‘My Computer’
2. You should see the CC logo and the label ‘disk drive’
3. Right click and choose explore
4. Click on data
5. The folder should open with access to all of the files on the CD ROM

It’s possible that your automatic run command on your CD drive is disabled. To make the CD run, go to ‘My Computer’ and double click on the CD ROM disk drive which will force the CD to load.

No not at all, the CD ROM’s have a program built in to make the very easy to use.

You need to change the printer settings to decrease the size of the border. Simply click onto the ‘Resize/Position’ button to the left of the screen and this will bring up a set of blue borders around the design. There will be 4 boxes in the centre of the screen, click on the top box 3 times and this will move the whole image up 3mm. Alternatively, drag the bottom border up by 2 millimetres and this should fix the problem. If you’re still not sure how to do this, click onto the help button to access the help-files and select the ‘Resize/Position’ button option for a full tutorial.

You can use your Enveloper Pro, Ultimate or Ultimate Pro to fold these together by following the instruction booklet included with the tool. Alternatively, for the 5” square and A6 envelopes, simply cut 9cm from the bottom of your printed sheet, and then fold along the edge of the printed line to form an envelope.

Your printer will have a ‘Monotone’ or ‘Black&White’ option in the printer dialogue box (the grey box you see after clicking print) Simply choose this option in your printer settings and you will get a black and white image. Alternatively, you can use the colouriser feature in the design sets and set the middle slider to 0 for a black and white image.

You simply load them into the printer tray as you would with normal copier paper  and press print. At this point, the printer dialogue box will open, and here you select the type of paper you are printing onto such as ‘Transparency’ of ‘Photo Paper’. Make sure that when printing onto printable acetate that you print onto the rough side of the page. If your type of paper is not listed (such as pearlescent, or vellum) try experimenting with different settings to see which one gives the best finish. The different finishes simply alter the amount of ink which is released onto the page as you print.

No, the colouriser is built into the program which runs the newer CDs but it only works with the CD it is built into If your CD ROM does not already have the Colouriser, then for this function you will need to purchase the Colouriser CD ROM. (The Colouriser works with the updated Papercrafts and Florals, the Oriental, Christmas Collection, Mens, and Love CDs.)

You need to install some software onto your computer to which will allow you to run DVD’s, as if it not working at the moment, you do not have the software to support playing them. These DVDs are designed to work on a DVD player in conjunction with a television, but should work on most computers if you have the required software.

Choose the alphabets section of the CD, choose a design and a colourway option. From here you will come to the page display, which should display a complete alphabet. On the left hand side of the page there is an edit box. Simply delete the complete alphabet from the box and type out the letters you wish to print. Note: this is explained in detail in the help files if you select the help button whilst in the alphabets section it will take you straight there.

Try updating your printer drivers as this is usually the cause of this problem.

You need to change the print settings on your printer to let it know that it is printing onto a different surface. Try choosing something along the lines of ‘Photo Paper’ or if you find that the ink is still not drying effectively, select a ‘Transparency’ setting.

You can only use the colouriser feature in the design sets section on the CD ROM. But you can import the individual elements from each section into your own graphics package and manipulate the colours and sizes accordingly. See the separate FAQ on opening the data files for details of how to access the individual images.

Simply follow these instructions:

1. Open a program such as microsoft  word
2. Go to insert and select ‘Picture’ ‘From File’
3. On the left hand side of the dialogue box select ‘My Computer’
4. Choose Disk Drive from the menu.
5. Choose the ‘Data’, then ‘Toppers’ folder.
6. Select the Topper you want and click  ‘Insert’
7. Once it’s inserted on the page, you can ‘crop’ the image to cut out the bit that you want.
8. Press print!