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Waiting and waiting...

We're still buzzing from the launch of our flagship Crafter's Companion store in Newton Aycliffe (click here for pictures and a round-up!) We would, however, like to apologise for the checkout queues which many of our customers experienced over the weekend. Our new till system relies on a fast internet connection, yet three months after we placed our order for this connection with BT, we're still waiting... And today we've been told to expect a further two month delay...

As many of you know, we also recently moved our head office to Newton Aycliffe and because of BT's delays, the store and its 50 members of staff (including our web business) are currently sharing three standard internet connections, similar to the ones you get at home.

We're so grateful for the support we've received from the local community and you, our fabulous customers, which has been nothing short of first class. Sadly the same can't be said of BT... Fingers crossed it doesn't take them quite as long as that to install our fixed line...

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Purple and patiently waiting...

Crafter's Companion

3 thoughts on “Waiting and waiting...”

  • Anne Mette

    Oohh I wish I coud visited the shop .
    But I live in Norway :-(

    Reply
  • Natalie Dodd

    I wish I lived nearer, I'd love to visit. Good luck with your new store, it looks amazing in the photos. And as a former BT customer I wish you even more luck with sorting out your internet connection....

    Reply
  • Pippa Foddering
    Pippa Foddering 3rd June 2016 at 11:26 pm

    I visited store when invited to pre-opening event but avoided the official opening as I guessed it would be hugely popular. Glad I live in Darlington - I've got a new 'escape' when my husband's bugging me!

    Reply
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