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Frequently Asked Questions

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1  Do you have a shop?

2  Do you share my details with other companies?

3  Are you linked with HOCHANDA?

4  How can I place an order?

5  I have received my order but there is an item missing, what should I do?

6  How long after placing my order should I expect to receive it?

7  I have selected to pay by cheque or postal order, when do I need to send it, before or after I receive the goods?

8  Can I return an item and have a refund?

9  I placed an order for an item, but when it arrived, I realised I already had it, is it possible to exchange it?

10  What is your Fair Usage Policy for licensed products?

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PAGE : Total: 69 questions

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