Free delivery on orders over £20*

  1. Order line - 01388 663251
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Club Inspire discounts will be applied at the checkout

Club Inspire discounts will be applied at the checkout

Free delivery available on orders over £20

Free delivery available on orders over £20

Delivery Information

 

Once your order has reached packing stage (Processing Order), we are unable to amend it prior to dispatch. This includes the cancellation of orders.

Club Inspire & Non Member UK Standard Shipping Charges*

Delivery Option

Dispatch Time

Cost

Standard Delivery on orders over £20.00

1 – 3 days

FREE

Standard Delivery on orders under £20.00   

1 – 3 days

£3.95

*Please note, exclusions apply for Channel Islands and Remote shipping. Please see remote shipping costs below.

We use Yodel for our deliveries and all orders are tracked.

Standard delivery orders are currently being dispatched within 1 – 2 business days. Standard shipping orders usually arrive 2 – 3 business days after dispatch.

During busier periods dispatch may take slightly longer.

If you live in a remote area or an island area of the UK, different charges may apply. Order from Monday-Friday (excluding bank holidays) before midday and your goods will in most instances arrive the next working day (Monday-Friday, excluding bank holidays). Please note – orders placed after 12pm GMT on Friday will not be dispatched until the following Monday.

Please note that courier delivery charges will only be refunded at our discretion when returning an item.

Channel Islands Shipping charges (Jersey, Guernsey, Isle of Man)

Club Inspire and Non Member

£0 – £49.99
£50+

£8.95
FREE

UK Remote (Inc Belfast) Shipping charges

Club Inspire and Non Member

£0 – £49.99

£50+

£8.95

FREE 

Delivery to Remote Areas of the UK

AB31, AB32, AB33, AB34, AB35, AB36, AB37, AB38, AB41, AB42, AB43, AB44, AB45, AB46, AB47, AB48, AB49, AB50, AB51, AB52, AB53, AB54, BT1, BT2, BT3, BT4, BT5, BT6, BT7, BT8, BT9, BT10, BT11, BT12, BT13, BT14, BT15, BT16, BT17, BT29, AB55, AB56, FK17, FK18, FK19, FK20, FK21, IV1, IV2, IV3, IV4, IV5, IV6, IV7, IV8, IV9, IV10, IV11, IV12, IV13, IV14, IV15, IV16, IV17, IV18, IV19, IV20, IV21, IV22, IV23, IV24, IV25, IV26, IV27, IV28, IV30, IV31, IV32, IV36, IV40, IV52, IV53, IV54, IV63, IV99, KA27, KA28, KW1, KW2, KW3, KW5, KW6, KW7, KW8, KW9, KW10, KW11, KW12, KW13, KW14, PA21, PA22, PA23, PA24, PA25, PA26, PA27, PA28, PA29, PA30, PA31, PA32, PA33, PA34, PA35, PA36, PA37, PA38, PA39, PA40, PA80, PH15, PH16, PH17, PH18, PH19, PH20, PH21, PH22, PH23, PH24, PH25, PH26, PH30, PH31, PH32, PH33, PH34, PH35, PH36, PH37, PH38, PH39, PH40, PH41, PH49, PH50, ZE1, ZE2, ZE3

We are currently unable to send any aerosols (including our sprays) to the US, the Canary Islands, Gibraltar, Malta and Iceland. 

We are unable to send any parcels to PO Box addresses.

Delivery to other destinations

Customers wishing to place orders shipping to the US, Canada, Australia, New Zealand, India, Israel, Mexico, Puerto Rico, Singapore, and South Africa should order from the US website. 

Customers wishing to place orders shipping to Europe should order from the EU website. 

Duties and taxes

Your order may be subject to import duties and taxes, which are levied once your package reaches your country. Crafter’s Companion does not collect duties and taxes, and cannot predict what your particular charges may be. If you do incur these additional charges, they must be rendered in order for your package to clear customs. For more information regarding your country’s customs policies, please contact your local customs office.

Important notice: In periods of high order volume, orders may not be able to be shipped on a next working day basis, although every effort will be made to do so.

In the event that we are unable to fulfil any items from our clearance section a refund will be issued but no notification email will be sent.

 

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